CeFi
How to deposit funds on the platform?
To deposit funds, navigate to the 'Deposit' section, choose your desired currency, and follow the instructions provided.
What are the fees for withdrawing cryptocurrencies?
The withdrawal fees depend on the type of cryptocurrency you are withdrawing. Please check the 'Fees' section for detailed information.
How can I secure my account?
To secure your account, enable two-factor authentication (2FA), use a strong password, and never share your credentials with anyone.
Is there a mobile app available for trading?
Yes, the platform offers a mobile app for both iOS and Android users. You can download it from the respective app stores.
What documents are required for account verification?
For account verification, you need to provide a government-issued ID, proof of address, and a recent selfie holding your ID.
What should I do if my account is hacked?
Immediately contact support, change your password, and enable 2FA to secure your account